Shipping policy

Shipping policy

All orders are processed within 1 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. In the case of high volume orders please by patient with an possible delays that may occur. 

Domestic Shipping Rates and Estimates

We offer flat rate shipping to the United States! Shipping prices may vary depending on the amount spent at purchase (i.e. shipping on order $50+ is free) and the weight of purchased products. See our breakdown below:

Shipping option

Estimated delivery time

Price

Economy ($50.00 and Up)

5 to 8 business days

$0

Economy (0lbs - 5lbs)

5 to 8 business days

$4.90

Economy (5lbs - 20lbs)

5 to 8 business days

$19.90

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at evolvingcollectibles@gmail.com with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges

We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at evolvingcollectibles@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at evolvingcollectibles@gmail.com or text us at (323)-405-1695.